If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Whenever you upload a video or an image to the web you have to make a compromise. We talk about optimizing images for the web. This means that you need to strike the right balance between quality and loading speed. It is no good having a beautifully sharp image that is going to be slow to load and cause people to leave your site.
Let us know a bit more about the type of file you are trying to load and we can see what suggestions we can come up with for optimizing it for the web.