Maximum number of pages and sites on free account

  • 2
  • Question
  • Updated 5 years ago
  • Answered
What is the exact maximum number of pages and sites you can create with Yola's free account? Before, it was 5 sites only and an unlimited number of pages... Did it change into a smaller amount?! I was actually impressed that Yola is not selfish to limit free users' the number of pages like Webs did with only 20 pages... sheesh...20 pages? seriously?! I really love how Yola makes things right even for free users.
Photo of Jim

Jim

  • 14 Posts
  • 0 Reply Likes
  • confident

Posted 5 years ago

  • 2
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Jim

Yes, we have changed the limits for Yola Free accounts. If you now sign up for Yola Free, you can create up to 2 websites and 3 pages per site.

I'm not sure if selfish is the right judgement on our changes. Yola Sitebuilder and all our other tools were created and are constantly further developed by a very committed and passionate team of people with Yola, and we believe that our products are worthwhile to spend your money for as well as being good value for money.

Yola is particularly made for small businesses, and Yola Free gives you the opportunity to get started with your business website and try a wide range of our features for free for an unlimited period of time. We hope that our products will convince you to upgrade to one of our more advanced feature packages when you're ready to take the next step.
Photo of Jim

Jim

  • 14 Posts
  • 0 Reply Likes
Aw... is that so... well, I was kinda hoping that Yola would make the "unlimited number of pages" permanent... :(
Photo of Bonnie Strunk

Bonnie Strunk

  • 25 Posts
  • 5 Reply Likes
May I say politely that this unfortunately foolish move will be the end of Yola. First, Yola has not clearly articulated their decision to cater to small business to the detriment of users who needed a presence on the internet for a community organization, religious institution, not for profit, family site, etc.
Even a potential small business would not be able to determine if Yola is a good fit for their business will a three page limit.
Sad, sad day. Yola did a great job of providing a needed service; either another company will come forward and provide that service, or one of the other companies will step up to the plate for the consumer.
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Bonnie

First of all let me say that we have tried to be extremely clear in articulating our focus on small businesses, although we do not believe that this is to the detriment of community organizations, non-profits etc. While anyone can use our Sitebuilder, our packages, products and services are specifically and consciously built around the needs of small businesses. Our tagline is even "taking business online." However, regardless of the nature of the site, the page limit is lifted on our most affordable Bronze package as well as our advanced Silver and Gold packages.

We do believe that a 3 page limit is sufficient to engage with our product experience the benefits, and this was based on detailed analysis of customer behavior. However, we will continually review this and the limit may be adjusted in future.

Again I would like to stress that the limit is only for new sign-ups and existing Free users have been grandfathered in, owing to our loyalty and commitment to existing users.

We certainly believe that other companies will move to fill a niche that we are not filling and we look forward to seeing this as we believe it is healthy for businesses and customers alike. However, we are very committed to our focus on our niche, which is small to medium businesses.
Photo of KanThaiDecor

KanThaiDecor

  • 2402 Posts
  • 263 Reply Likes
I have had my disagreements with Yola which is pretty much the nature of business. We are not always going agree and it really isn't anything personal. . . I have been using Yola for my e commerce site from way back when they were Synthasite. I have come to realize Yola is one of the very few online companies I have had direct dealings with that does not do the digital bait and switch game. Yola has been great about grandfathering in existing customers when changes are made. It is up to us to keep up with changes by following them on their blog twitter, FB, this forum or reading the emails they send. I have never had a surprise service change....Oh and a small brick & mortar business just starting out really is better off with just a few pages to let people know who, what and where they are. Unless they are selling online of course but then most will understand paying is reasonable as they don't give away their product or services either.
Photo of Bonnie Strunk

Bonnie Strunk

  • 25 Posts
  • 5 Reply Likes
The problem is that their pricing/service is not competitive with other companies. I agree that their support is quite good, and their service is adequate, but the free sites were the best advertising for their overall services and now that they have lost that competitive edge, the overall business is going to suffer. People who take an impartial look at a pricing/service comparison will now be unlikely to give Yola a try.
I have been a Yola user for several years, and started with a free site, was pleased, and upgraded. That option is no longer viable, which causes me to be concerned about where Yola will be a year from now. Some users (and staff) will defend Yola without thinking about how an outsider would view the product and pricing. Others will criticize regardless of the service offered. I am merely suggesting that Yola reconsider this very poorly thought limitation, and if a limitation is needed on free accounts, make it a more reasonable one so that people would be more inclined to give Yola a try. This decision is very shortsighted and selling Yola short.
Photo of Tom Aaron

Tom Aaron

  • 1 Post
  • 0 Reply Likes
they are right this sucks, how greedy are you people to limit people with only 3 sheets? you should give us atleast 5 sheets, now people wont even know if there website looks good or what to do next, RETURN IT!
Photo of mary grace viloria

mary grace viloria

  • 1 Post
  • 0 Reply Likes
I switched to the other side, they offer 10 sites for the free account and unlimited pages and bandwidth, Most user will probably do the same.I love Yola but It should reconsider its decision regarding the 3 page per site limit.
Photo of Rose Moss

Rose Moss

  • 2 Posts
  • 0 Reply Likes
What happens to free accounts with more than 3 pages that were created before these price changes?
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Hi Rose,

Nothing at all so long as you don't delete the pages or unpublish your website. If you do choose to remove the pages, you won't be able to add new ones, but as long as they remain published you can continue to edit them as you did before!
Photo of Rose Moss

Rose Moss

  • 2 Posts
  • 0 Reply Likes
Thank you so much.