McYola?

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  • Question
  • Updated 6 years ago
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Just went into account aspect of my Yola and selected upgrade. Only Silver option is showing.

Dispensed with Bronze already or just a manipulative up-sell?

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Gop

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Posted 6 years ago

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Laura Thomas, Social Media Coordinator

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Hi Gop,

Bronze is still available, but I believe the reason you don't see it is due to your participation in the ecommerce testing group. Yola Bronze is offered in the custom domain sign up flow from your MyYola account. Please let us know if you need help upgrading your account.
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Gop

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No that's not right either. I have spoken to another free subscriber and they are seeing the same thing. It's an upsell......bad form

"Yola Bronze is offered in the custom domain sign up flow......."....?????

I want to know how I can pay the subscription online please.
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Laura Thomas, Social Media Coordinator

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Hi Gop,

From your account I was able to access the Bronze payment windows by heading here: https://www.yola.com/pricing and by going through the domain purchase flow. Note, if you are willing to pay annually and opt to upgrade via the customize domain flow, we discount the bronze package so you receive a custom domain and Yola Bronze for $49.95. It's such a bargain!

I have not yet tested this in a standard Free account yet but I do still believe it has to do with your participation in the ecommerce program as you are not restricted to 2 websites in your Yola Free account. It seems to me you are benefitting from some aspects of the Bronze package and it may be causing some confusion. I will test this a bit more and pass my findings on to our product and marketing teams.