Missing FaceBook Credits

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I never got my Facebook Credits of$25.00 , I was sent an email on 03/03/2012, when I originally signed up. I'm ready to use my code, but there was no Facebook code in the email, only a Google Code. I called on Thursday ( 08.09.2012) and the representative said I would receive within 24-48hours, I sent an email on Friday and I still haven't received the code. Please send the code.

My website is - www.dollfacefashions.com
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mzsweetcakes

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Posted 6 years ago

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Sanja, Official Rep

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Hello mzsweetcakes,

I do see that you have emailed us on August 9th, 2012. We do apologize for long delay in getting back to you.

I have spoken with the specialist who handles any issues with Facebook credits. She has informed me that she will be following up with you personally by this evening.

Thanks for your continued patience.
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mzsweetcakes

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I did not receive any response yesterday evening( ,and it is now almost Tuesday) The reason why I signed up to use Facebook ad service was because of the the credit Yola offered, at this point I have been waiting for a resolution since last Thursday. I really would appreciate it if this problem is resolved.
Thanks!
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mzsweetcakes

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Problem has been solved! Thanks
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Laura Thomas, Social Media Coordinator

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Glad to hear it and apologies again for the delays!