Mobile Publishing Not Working!

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  • Problem
  • Updated 6 years ago
  • In Progress
Please could someone explain why Mobile Publishing doesn't work on my site?

I'm unhappy about this to say the least as when I paid for Yola Silver I was looking forward to being able to publish a mobile site. Yola should not be advertising the fact that you can publish mobile sites when, quite obviously, the system still isn't working - this is very misleading.

Clicking the button to enable mobile publishing doesn't appear to do anything and my site isn't showing up on mobile phones. I simply can't afford another £9 per month to use a service such as Duda to make my site mobile.
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Mark N

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  • frustrated

Posted 6 years ago

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Mark N

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Hello? Is anybody out there?
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Nathan, Champion

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Hello Mark N,

I'm sorry that no one has replied to you yet.

Please post your site's URL and I will take a look on my phone. It could be an issue with your phone's browser caching the older version, but maybe not.

Also, along with saving the mobile site settings, are you sure that you ticked the "Enable" checkbox and then clicked on the "Save" button?

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Gop

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Hi nathan,

I'm also trying this and not seeing it here. Never really know if it's the reception or a Yola problem.

Can you tell me if you're seeing http://great-sillage.info. Not picking it up on an iOS phone.
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Nathan, Champion

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Hi Gop

I'm seeing it on an iPhone:

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Nathan, Champion

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Here's a screenshot of how his site looks on my iPhone:



The weird part is that it isn't fully zoomed up, as you can see.

Mark, did you add any third party HTML code that may have caused this?
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Nathan, Champion

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Also I switched to 3G on my phone and it was the same as it was when on Wi-Fi. So maybe it's not a connection issue? Sometimes those emulators aren't exactly accurate because that isn't actually running Mobile Safari (the iOS one) or is it?
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Gop

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When I was looking at marks site on an iPhone, 2 days ago, it wasn't showing up on a WiFi connection, nor network. I presumed it was the shutdown by Yola at that time. I gave the phone to another person today for a few days so I can't live check currently here.

I wouldn't have thought that the mobile format would be transmitted on the WiFi either. Presumed it was interpreted/sent only by phone networks? I don't know the rationale of the mobile stuff at all.

The browser emulation is Safari in the screen shot below
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Nathan, Champion

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Yeah but iPhone and other phones can connect to Wi-Fi if you didn't know, so that's why it showed a Wi-Fi symbol in the top instead of "3G" on my screenshots. I use Wi-Fi when at home since it is faster than 3G.
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Gop

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Thanks Nathan.
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Mark N

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Hi Guys,

Yes, I definitely have enabled (and saved) moble publishing on my site http://www.simplyeighties.com, but it makes no difference. I also tried using a mobile phone emulator (forgotten the name now) and even that failed to display anything.

Thank you for trying to help.
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Gop

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Mark, Do you know the operating system of your mobile phone. Wondering if this has something to do with it? It would possibly be something that engineers would be able to comment on??
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Mark N

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I don't have an internet phone (which makes life difficult but it's another expense I can't afford at the moment), but from what others are telling me and from using online emulators (android + windows) my site can't be viewed.
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Gop

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It may be OK now? This is specifically an iOS emulator

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Gop

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also working with android emulations and I don't know of a windows mobile emulator
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Mark N

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I've just discovered something. The problem is that the text isn't being displayed (only links and pictures) and I have a CSS override on the text colour. I just disabled this and my site was displaying properly in the Yola mobile preview.

Problem is, I need the CSS override to make the text white and not gold and I don't have time to edit over 500 pages manually turning the text white!

I've enabled the override again, but wonder why it's affecting the mobile display?
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Mark N

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This is the code I added to the CSS override box:

body {
font-family:Arial, Helvetica, sans-serif;
font-size:12px;
color:#ffffff;
}
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Gop

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I don't know how to overcome that problem Mark.
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Mark N

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Okay, thanks for trying.
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Nathan, Champion

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That's really weird, that CSS shouldn't be affecting anything except setting the font, font color, and font size.

Also if you have an iPod Touch, that would work for testing on iPhone since iPhone & iPod browser are both Mobile Safari.

I have a question, though. If the background is white, why would you set the text color to white (#ffffff)? If you want to set certain elements' text color let me know and I can give you the CSS code for that.

By the way, I suggest you put "Helvetica" before "Arial" in your fonts so Mac users can see Helvetica rather than Arial (they both look the same but actually they have a difference, Arial is just a chopped up copy of Helvetica, if you look on the "C" in Arial the edges are cut off but in Helvetica the edges aren't cut off):

font-family: Helvetica, Arial, sans-serif;
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Mark N

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Hi Nathan,

The background is black, which is why I need white text. Thanks for your other suggestions and help, too.
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Laura Thomas, Social Media Coordinator

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Sorry for ariving to this thread late, and thanks so much to Nathan and Gop for all their help here!

I just wanted to direct you to this thread. We are aware of custom CSS affecting the display of sies using Mobile and Facebook publishing and we are addressing it.
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Gop

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Thanks Laura,

There's our answer for the reason. Good sleuthing.

Now I'm confused as to why Nathan could see the custom coding on my site on his iPhone and I can't see it on the iPhone or the emulator? It doesn't matter as all will be revealed with the fix release in due course. Mysteries I guess.
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Mark N

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Many thanks Laura,

At least I know that the problem is being addressed and I'll just forget about the mobile version of the site for now.

KInd regards