money adjustment from bronze to domain renewal.

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  • Question
  • Updated 6 years ago
can i get my money back after cancelling bronze subscription ? or can I adjust that money in renewing my domain ?

my domain was
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kranti akashay

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Posted 6 years ago

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Laura Thomas, Social Media Coordinator

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Hi kranti,

I see you upgraded to Yola Bronze today so you are eligible for a refund per our 30 day money-back guarantee. I also see that while you subscribed to Yola Bronze, you did not renew your domain so it's not currently online. I wonder if you are frustrated or confused by the package changes we implemented last year and if there was anything I could do in order to help you prior to your canceling your account.