If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I see you upgraded to Yola Bronze today so you are eligible for a refund per our 30 day money-back guarantee. I also see that while you subscribed to Yola Bronze, you did not renew your domain so it's not currently online. I wonder if you are frustrated or confused by the package changes we implemented last year and if there was anything I could do in order to help you prior to your canceling your account.