Money Back Q's. Please Help!

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  • Question
  • Updated 5 years ago
  • Answered
Okay, so, I originally had my site on webs, but i wanted to try out yola. i came here thinking it was the same but i had to upgrade to get more pages. so, i upgraded to bronze and now i have every page i need and have no need to add any more pages, but i update every page frequently. i was wondering, if i canceled my bronze subscription, would and how would i get my money back. also, would all the changes i made to the site still be there and can i still make changes to it with all the same pages. * edit the texts and everything on the page but just not add any more pages* Please help!
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Jet Hunter

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  • confused, frustrated

Posted 5 years ago

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Stefan, Official Rep

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Hello Jet

Yola Free has a page limit of 3 pages. As soon as you updgrade to one of our hosting packages, Yola Bronze, Yola Silver or Yola Gold, this limit is lifted. Creating more than 3 pages is a paid feature of our hosting packages. It's not designed to first upgrade and then downgrade again, and still keep unlimited pages.

Have you considered all the other benefits that you enjoy with Yola Bronze? One important feature is that you can publish to your custom domain name, either registered with Yola or elsewhere. Here you can read again about the features of Yola Bronze. We think that the package provides you with a very good value for money. If you have any questions about our packages, please don't hesitate to post them, and we'll be happy to answer.

If you'd still like to cancel, please note that the page limit will be re-applied which means that you will not be able to re-publish your website until you've reduced the amount of pages back to 3. As we can't deal with account-related requests on our Support Forum, you'd need to send us your request via our Contact Support Form.