If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
While it is possible by change the email address associated with your whole account by editing your profile, it is not possible to transfer a site from one account to another.
If you are building a site that you later want to hand over to someone else, the best approach is to create an account with their details and build the site in that account. Then when the time comes you can give them their login details.
This is a common problem - people build sites for others in their own accounts and don't think about how they will hand them over once the job is done. In the future it would be nice to have a feature that allows sites to be transferred between accounts, but right now we simply don't have the capacity to do this.
Hopefully once you have already built a site you will find it fairly easy to rebuild by using the original as a model.
I am sorry we don't have an ideal solution for this problem right now.