Moving Away from Yola!!!!!

  • 1
  • Question
  • Updated 8 years ago
  • Answered
I need my site to be moved away from Yola. I have followed the instructions on the site but I haven't received any email yet to activate. I have done this three days ago! Come on guys, I need my site to be up and running on the new host, please!
Photo of Dominick

Dominick

  • 4 Posts
  • 0 Reply Likes
  • sad

Posted 8 years ago

  • 1
Photo of Jackie

Jackie

  • 640 Posts
  • 35 Reply Likes
Hi Dominick,

Could you let me know the name of your domain, so that I can look into this for you? The process can take up to 7 days so the transfer may not have completed yet.

Also please note that your domain has to be registered for at least 60 days before it can be transferred to another registrar.

Thanks!
Photo of Dominick

Dominick

  • 4 Posts
  • 0 Reply Likes
Hi Jackie, thank you for answering my question.

My domain name is www.insidewomanmag.com. The name has been registered for over six months!
Photo of Jackie

Jackie

  • 640 Posts
  • 35 Reply Likes
Thanks Dominick,

I am looking into this for you now. In the meantime could you please ensure that you monitor your Spam folder as well, as sometimes the emails from our registrar is filtered there.
Photo of Dominick

Dominick

  • 4 Posts
  • 0 Reply Likes
Ok, I have checked my spam folder and there was nothing. I will keep checking. Thanks.
Photo of Jackie

Jackie

  • 640 Posts
  • 35 Reply Likes
Hi Dominick,

We have requested the transfer manually from our registrar, and the email will be sent to your mweb email address. I didn't want to copy it here for privacy reasons, but if for some reason you are unsure of the address I am referring to, please email support@yola.com - mark it for my attention, and I will respond to you directly.
Photo of Dominick

Dominick

  • 4 Posts
  • 0 Reply Likes
Hi jackie, I have changed my email address. I have sent it you via support@yola.com. Thank you for all your help. I really appreciate it!