Moving Domain

  • 1
  • Question
  • Updated 9 years ago
i bought a domain here and i would like to get it moved to another host
how can i do this?
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Haroon

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  • frustrated

Posted 9 years ago

  • 1
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Ruth

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Official Response
Hi Haroon,

There are two options when you want to move your domain away from Yola:

1. We can edit your DNS settings so that your domain points to your new provider. Depending on the host you're moving to, it would either be editing nameservers or creating an A Record. This means that you will still get a renewal reminder from us 11 months after purchase. If you choose this option, please could you send us the nameserver or IP address required for the A Record.
2. We can release your domain so that it is transferred to another domain registrar completely. You will receive a code from us that you can give to your new domain registrar.

Please email support@yola.com and let us know which option you prefer, and we will arrange it for you.

If you are willing to share with us why you would like to transfer your domain away we would really appreciate this, as your feedback could assist us in improving our service.