MP3 download - upgrade to Silver loop

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Hi, this evening I downloaded an mp3, but when I tried to download a second mp3, a loop to upgrade to Silver came up. It won't let me download my mp3.
Cleared cache, checked flash, checked javascript - this is obviously a problem on Yola's side - it worked 10 minutes ago, and won't work now.
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Bonnie Strunk

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Posted 7 years ago

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Bonnie Strunk

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Sanja, Official Rep

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Hello Bonnie,

The reason why you are being offered the upgrade to Yola Silver is that the file you are attempting to upload is larger than 5MB. If you are using a Yola Free account then a limit of 5MB applies to each individual file that you upload. If you need to upload files larger than 5MB, you have the option to upgrade to a Yola Silver account, which allows you to upload files of up to 100MB and gives you 5GIG of total storage for your site. If you decide not to upgrade, you will need to select a file of 5MB or less.

For more information on Yola Silver, please see: Yola Silver FAQ.
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Bonnie Strunk

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Actually I already have silver. Thanks for the response.
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Sanja, Official Rep

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Hi Bonnie,

Is the file size larger than 100MB? You could try using a file hosting site and link to that particular file. Here are a couple of free file hosting sites that may work for you:

zippyshare
3FILE.am.
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Bonnie Strunk

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Thanks, that will take care of it. Appreciate your help!