MP3 trouble

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  • Problem
  • Updated 7 years ago
  • Acknowledged
My MP3s play sometimes and other times they will not play - mostly not - ? http://www.kirklinchristianchurch.org...
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Aleesa

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Posted 7 years ago

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Joey and Gilly

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I've used the MP3 file uploader on our site and people are having problems listening, they seem to have published fine but having some issues.

Any help would be great.

Thanks

www.joeyandgilly.co.uk

This reply was created from a merged topic originally titled
My MP3's don't work.
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Sanja, Official Rep

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Hello everyone.

I am sorry to hear that you're having trouble with your MP3 players. In order for us to investigate this issue further, please can you share the following details:

1. Is the MP3 player not working for a particular Mp3 file or does it happen for all Mp3 files.

2. What browser and version are you using?

3. Is your Flash and Java updated to the latest version?

Many thanks for working with us on this.
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Joey and Gilly

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Hi all,

1.All MP3, they play fine in the uploadscreen and the preview screen, Issue is when they are published to the Web

2. This occurs in both the latest versions of explorer and firefox, I have not tried others.

3. Yes to both.
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Sanja, Official Rep

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Thanks Joey and Gilly,

Please can you share the names of your Mp3 files that are not working?
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Joey and Gilly

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They are all listed here

http://www.joeyandgilly.co.uk/episode...

I have tested them now and they seem to work, have you done any thing?

They still are a little tempermental though.

Thanks
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Joey and Gilly

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Having issues again, none of our tracks will play.

All the tracks on http://www.joeyandgilly.co.uk/episode... will not play.

Please help.
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Brianna

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Hello,

I have visited your website using Google Chrome and Firefox and was able to play all of your episodes just fine!

Have you cleared your cache recently?