If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I have checked your account and could see that you are a GBBO customer. So are you using Google Apps mail for your domain? Then you must set up your additional e-mail addresses or aliases in your Google account. Here is a link to a support page from Google that explains you how to do this: Getting more user accounts.