my mailbox is showing as empty . can anyone help! Ive logged out and back in and represhed

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  • Updated 5 years ago
Photo of Louise Taylor

Louise Taylor

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Posted 5 years ago

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Photo of Stefan


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Hello Louise

Are you referring to Yola Mail? If so, can you please post your domain name and specify the mailbox which shows as empty for you?

Do you use an e-mail client, such as Outlook, or get e-mails on your smartphone? Please check both tools for the way that e-mails are downloaded to them. There is POP3 and IMAP. POP3 is by default configured to remove your e-mails from the source when downloading them to your e-mail client. IMAP, however, synchronizes the status of your e-mails on any device you view them.