My website is not coming up online at all.

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  • Updated 3 years ago
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My website is not coming up online at all. Whenever I type in my web address is says that the server is down and it's not coming up on any search engines. This has been going on for over a week. I am now considering switching web hosts.
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Allison Gaughan-McNab

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Posted 3 years ago

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Gop

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hello Allison,

I can check out your site DNS  if you can supply the site address.
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Saskia

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Hello Allison,

I realize how critical it is that your website is available and I'm sorry you found it to be offline.

Could you please share your domain name/website URL with us so we can take a further look?

Thank you,
Saskia
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Laura Thomas, Social Media Coordinator

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Hi Allison,

I located the account associated with your forum email address and I see that your domain has been suspended by ICANN because it was not verified. Please head here for steps to verify your domain which will restore your website immediately.

I have resent your verification email. If you are not receiving it, please check your junk or SPAM filter, or follow the steps to reset your email address if it's being sent to an email you can't access.
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Allison Gaughan-McNab

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When I click on Advanced Settings I get a message that reads "Uh-oh. Something has gone wrong. We're going to close advanced settings quickly. Please give us a moment and then try again." This has been going on all afternoon.
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Laura Thomas, Social Media Coordinator

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Sorry to hear that. We can update your information for you. Please contact us direct from your account email with the changes you need to make and we can assist you.