My account says i've no domains but i actually have 2. Whys that?

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  • Updated 9 years ago
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Can you tell me why that in my account infomation i see that i have no domains when i actually have two.
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Debbie Hodgson

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  • confused

Posted 9 years ago

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Photo of Brianna


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Hi Debbie,

The domains you have, were they purchased through Yola? Please share them with us so we can investigate as to why they aren't showing on your Yola account?
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Nathan, Champion

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Hi Debbie,

If you purchased your domain name from a third-party registrar (e.g. Godaddy) it wont show up in your account even if you pointed it to Yola. They only show up in your account if you purchased them from Yola.

Please let us know if you bought it from a third-party registrar or bought it from Yola.