If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
If you purchased your domain name from a third-party registrar (e.g. Godaddy) it wont show up in your account even if you pointed it to Yola. They only show up in your account if you purchased them from Yola.
Please let us know if you bought it from a third-party registrar or bought it from Yola.