My CSV files are not work with your site HELP ME.

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  • Updated 6 years ago
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I have ask some of the yola people to help me with some Problems I have with the CSV Files there are not working for me I have been at this for the 18th of this month and I still have not have my site up and running this is getting really Stupid I'am losing money with this Company.I was told that if I have the Files they can help me with it so I sent the file to the Company and I still have not herd from no one.
And that It would have taken a half hour when I started this site really please this is not happening right now is it. Some one HELP.
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Carlos Rivera

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Posted 6 years ago

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Carlos Rivera

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Very mad and not happy right now.
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Laura Thomas, Social Media Coordinator

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Hi Carlos,

I'm sorry you have been struggling with this and that you are feeling so angry. I looked up your support history in our system and I see that Andre is currently assisting you. He received the files you sent and escalated it to our contact for online store issues. Until we hear back from them I'm afraid we have no new updates for you. Please keep in mind it is the weekend so it's not unlikely that we won't have any further news for you until Monday. I realize this is not what you were hoping for and I'm sorry I don't have better news for you but I can assure you Andre will be in touch with you as soon as he has an update.