My domain in still pointing to yola?

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  • Updated 7 years ago
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Hi there i purchased a domain name from yola www.mj-generators-and-air-compressors... but when i type the url in it still goes to the .yolasite page?

How do i set this up?

do i need to delete the yola site site in my control panel?
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justin fantham

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Posted 7 years ago

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Justine

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Hi Justin,

Your site is currently published to your custom domain and your subdomain, which is why you are seeing the Yola subdomain when you type in your domain name. To remove your subdomain, follow these steps:

1. Log into your Yola account and make sure you are on the My Yola page.
2. Click on "Advanced Settings" next to your site.
3. Next to the subdomain address, click on "remove" so that it removes the address from your site.

I hope this helps resolve the problem!
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justin fantham

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Hiya thanks for replying

I have just done that and yes its resolved the problem !..

Thankyou so much !

Dont suppose you know how to set up an email address from my domain do you?
I got my site through the GBBO thing and it said you get a custom domain email address but i dont know how to set it up :-( forgive me i am a total novice lol
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Justine

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Hi Justin,

I'm glad it's working now! I have responded to your email regarding mail. I recommended Yola Mail to you - please ignore that suggestion, as Yola Mail is not offered as part of the Get British Business Online program. Apologies for the incorrect information, it was an oversight.

We will be offering an exciting Google Apps based custom mail solution in the future, however until this time you can take advantage of the free Google Apps service. To set up your email using Google Apps please see this tutorial: http://www.yola.com/tutorials/article....

Let us know if you encounter any problems!
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justin fantham

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Hi thankyou

i am slightly confused though as it says you get a FREE email address @yourdomain on the gbbo site where i signed up???

http://www.gbbo.co.uk/index

Or is that waht your talking about?

Thanks again :-)
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justin fantham

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I am also on Yola silver?
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Justine

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Hi Justin,

I understand that this can be confusing. The free email address on the GBBO page is referring to the Google Apps service I mentioned above. I can see you are a Yola Silver account holder, but I just wanted to confirm that Yola Mail is also not included in Yola Silver, even for non-GBBO accounts.

Google Apps offer free and paid options. On the Google Apps page click on "Solutions", and you will see the "Google Apps Free" option. The best way to set your Google Apps up, is to read through this tutorial: http://www.yola.com/tutorials/article....

I hope this answers your question better. Let me know if anything is still unclear!