My domain is redirecting to my Yolasite subdomain

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  • Problem
  • Updated 6 years ago
  • Solved
My domain is redirecting to my Yolasite subdomain

I follow the steps listed below, but when I click on the "save changes" box, it tells me that an error occurred, and it won't let me actually save the changes, so even though I've purchased a domain name (from another provider) and don't have the "free website" ad, the browser nav bar still lists the sub-domain. Any ideas? Is this a YOLA glitch?

If you've published your site to your own domain and it is redirecting to your Yolasite subdomain, here's how to change it so that the subdomain redirects to your top-level domain:

1. Login to your account on Yola.
2. On the My Sites page, scroll to the bottom and check the box next to "Enable Advanced Domain Settings".
3. Scroll back up to the top and click on the link "Advanced Domain Settings".
4. A new page will open, and you will see a list of domains assigned to your site. To reassign a domain as "Primary Domain", choose which domain you would like to be the Primary domain and click on "Click to Apply Changes".

This will be the canonical (primary) domain and the one the other domains will redirect to.
Photo of Steve


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  • frustrated

Posted 8 years ago

  • 2
Photo of Emmy


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Hi Steve,
Can you email and we can help with this!

Photo of innerchildpress


  • 12 Posts
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i am having the same problem. . purchased Domain name to upgrade my sub domain and it still redirects my Domain name back to the Sub Domain URL . . . frustrated as well . . .
Photo of Nazlie


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Hi innerchildpress

You may have set your subdomain as the primary domain, which is why it is redirecting incorrectly. Please give us both your custom domain and subdomain and we can take a look at why it is not redirecting.