My domain name

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  • Question
  • Updated 9 years ago
  • Answered
Have have purchased a domain name through Go Daddy 3 days ago and I still can't get to my site through the name. Whats Up?
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Jane

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  • frustrated

Posted 10 years ago

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Peter

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Hello Jane,

i've taken this from a recent response by Emmy,
"These are general instructions on how to configure your domain to point to Yola. If you require specific help with the interface of your domain name registrar, please contact them for support.

How to configure a domain name you already own:

1. Log in to your chosen domain registrar (eg. GoDaddy.com, Register.com).
2. Go to the DNS Management page.
3. Set up an A Record.
4. The IP address of your record must point to: "208.75.208.172"

If you would like your domain to work correctly with the "www" prefix you need to make sure that your DNS settings are configured correctly to support the "www" prefix. For this you need to set up two A-records; one with the hostname "@" and one with the hostname "www". Both should point to our IP address: 208.75.208.172. If you require assistance with this, please contact your domain registrar.

Please note that it can take up to 48 hours (although usually less) for these changes to take effect and you need to contact your domain registrar if you need help in that regard. Feel free to forward any instructions you receive from them to us so that we can advise you further.

Once you have configured your DNS settings, click the yellow "Publish My Site" button in Yola, then click on "I already own a domain name". Fill in your domain name and follow the prompts to publish your site.

Once your site is published to your domain the hard part is over and you will be able to edit your site and then update it with a single click.

If you need any help or have trouble please let us know!

Emmy"

If this has already been done then please get back to us or send an email to support@yola.com

Goodluck with this Jane.
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Marije, Official Rep

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Hi Jane,

I'd just like to add to Peter's reply - we've got the steps to configuring your GoDaddy domain on this link: http://www.yola.com/customer-support/.... If you prefer a tutorial, you can find one on this link: http://www.yola.com/tutorials/publish...

Feel free to post any questions regarding your domain setup.
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Gaby

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Hi

I have a sub-question to this (is there such a thing?)
Anyway, I have a domain name registered with godaddy and my yola website is working perfectly on my domain name ... so NO PROBLEMS.

Now I wanted to know what I need to do if I have to renew my domain name.
I know I can do it via godaddy. However, since I am "using" Yola, I would prefer to support you and pay the registration renewal to yola rather than godaddy. Is that possible?
What would I have to do?

my domain name is www.wesavi.com if that is important.
Regards
Gaby
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Marije, Official Rep

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Thanks Gaby!

When your domain is up for renewal, GoDaddy will notify you ahead of time so that you can pay the annual renew fee. You are welcome to transfer your domain to Yola and here's how it works:
You can definitely transfer your domain to Yola. Here is the information on how it will work:
1. The cost to transfer your domain is US$19.95/year, valid for one year. You can choose to pay for more than one year at a time at US$19.95 per year. If your domain is set to expire in a few months time, the fee you pay us will be effective from that expiration date for a year.
2. To transfer your domain, you will need to send us an authorization code from your current domain registrar.
3. We will send a request for payment to you from our PayPal account.
4. Once we have received payment and the authorization code, we will be able to transfer and setup the domain.

If you'd like to go ahead, please send us an email (support@yola.com). Let us know if you need any other info.