My domain name is in another's yola account.

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
I purchased a domain name under Jennah Zejnelowski's Yola account which I had set up. My boss allowed me to use her credit card to pay for it (Krissy Simpkins). She also has a Yola account which I maintain for her and instead of Jennah's domain name showing up in her Yola account, it shows up in Krissy's. How can we fix this? Jennah will be taking control of her website once this is rectified. Please reply to cindmcma@gmail.com as I am the administrator that created both accounts and websites or you can contact me at the office between 8 a.m. and 5 p.m. EST. My number there is 905-465-0074. I would like to get this problem solved as soon as possible so that I can set up a business email for Jennah using her yola mail.
Thank you,
Cindy McMaster
Administrative Assistant
Eagle Eye Oakville Events
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Cindy McMaster

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Posted 6 years ago

  • 1
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KanThaiDecor

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You really need to contact support@yola.com to sort this out. . .You have already posted way too much personal information on a public forum
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Stefan, Official Rep

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Hello Cindy

KanThaiDecor is quite right. Please contact us via our Support Contact Form and while being logged into your Yola account if you haven't already done so. Thanks.