my domain renewal date is not correct

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  • Updated 9 years ago
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Hi, I transferred my domain name from another provider a few months ago and had to purchase an additional years worth of domain registration at the time through Yola. I'm pretty sure that I had a 4 year subscription that should have still been valid after the transfer, PLUS the added 1 year with Yola. Why then does it say that my domain needs to be renewed in May of 2012?
Photo of Tracey Stein

Tracey Stein

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Posted 9 years ago

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Photo of Sanja


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Hello Tracey,

I am going to have our Payments Department take a look at this and see if they can help sort out this confusion. Please allow them 24 hours to respond.