my domains and sub domains are no longer available?

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  • Updated 5 years ago
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my domains and sub domains are not available on the net? i am fully paid up on all until July 2013. i recently unsubscribed from silver on one domain and changed the theme back to the free as with the other domains, why has this happened? i need my websites back up.
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Richard Ruff

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  • frustrated

Posted 5 years ago

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Hello Richard,

The Free account allows you 2 published sites. The others should still be in your sitebuilder though and you can publish by upgrading to say Bronze which allows 5 sites
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Laura Thomas, Social Media Coordinator

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Hi Richard,

We're happy to investigate this for you further but I was unable to find an account for the email address associated with the forum. Can you please reply with your website address or submit a request to support here with your account email address?