If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Please check the credentials you entered again. Make sure to use the full e-mail address for your user name. Your password will be case-sensitive. I've recently done that for my own Yola Mail account, and it worked perfectly. If you're still having problems, please let us know.