My email cannont be added to my phone.

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
When I try to add my Yola email to my phone it says the user name and password is incorrect. I know I typed it in right. I have an iPhone 5s.
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Buckeye Dobermans

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  • frustrated

Posted 4 years ago

  • 1
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Stefan, Official Rep

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Hello Buckeye

Please check the credentials you entered again. Make sure to use the full e-mail address for your user name. Your password will be case-sensitive. I've recently done that for my own Yola Mail account, and it worked perfectly. If you're still having problems, please let us know.