If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Have you purchased a custom domain either through us or through another domain registrar? It could be that you have not elected to purchase domain privacy. As a result, the Internet Coalition for Assigned Names and Numbers (ICANN) requires that the mailing address, phone number and e-mail address of those owning/managing a domain name to be made publicly available through the "WHOIS" directories, for accountability purposes. You can elect to enable domain privacy. We offer $9.95 to enable domain privacy feature. Please let us know what your domain URL is and we can confirm if you have purchased through us or not.