My home address listed on Google by you.

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  • Question
  • Updated 5 years ago
  • Answered
You have listed all of my personal information when I signed up with you. It was supposed to be private but you listed my home address. HOW COULD YOU DO THIS??? Here's the link:
Photo of Bonny Fotia Whiteford

Bonny Fotia Whiteford

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  • frustrated

Posted 5 years ago

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Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

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Hi Bonny,

I see that you renewed your domain privacy subscription successfully so I am unsure how it was not enabled in your account but I have turned it on manually and am sending your inquiry on to a specialist who can assist you with a refund for your privacy renewal as well as investigate what might have caused this error. Please allow a couple of hours for the privacy setting to propagate with your domain settings. You have our sincerest apologies for this error and inconvenience.
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Hi Bonny,

I can confirm that your payment of $9.95 for domain privacy has been refunded and will be credited to your account within a few days, so please let us know if it does not appear.