My Home Page is Gone!!!

  • 2
  • Problem
  • Updated 9 years ago
  • Solved
When i got back on to my site to work on it, a message popped up "invalid component id" about 20 of them and now my whole front page is gone. I have put so much work into my site and now its ruined. It literally took me a few months to do. And now i'm not in the mood to redo the site. Im not very happy with synthasite right now, is there anything i can do?
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Zach

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Posted 9 years ago

  • 2
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Emmy

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Hello,
So sorry you are having this problem. Did you recently add any custom html or java script to your site? Can you remember what the last thing you added to your site was?

Did you logout and try to log back in again to see if the error message still appears.

Please let me know and I will try to help!

Emmy
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Zach

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Yes i added a html code for a banner that i made. When I log in to work on my site it comes up with an invalid compnet id with like 20 messages poped up behind it. Please help, I put way to much time into the home page.
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Emmy

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Can you please remove the html code for the banner, save the changes, log out and log back in again. Let me know what happens.
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Zach

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The banner isn't there anymore nothing is... Like the errors come up right away and when i click ok for all of them, my home page only has a few things left on it..
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Zach

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wait. i got it to work now thanks for your help!
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Emmy

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Ok, thanks for providing that information. This sounds like invalid code and we will need to have a closer look. Can you please email Support from the Help Button in the upper right hand corner of your Site Builder, click Contact Support. We will assist you from there.

Emmy