My homepage changes to my second websites' homepage.

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
I created another website on Synthasite but when I log in to edit my 1st site, my homepage is replaced by the other second sites homepage! All my blog posts and stuff is now gone! HELP!
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Ruhan

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  • frustrated

Posted 9 years ago

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Emmy

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Hello,
When you log in and choose one of your sites to edit, once you are in the Site Builder you can switch between your two sites; look at the very top of the Site Builder page and it says Current Site: (Your Site Name) and a down arrow next to it. Click the down arrow and see if your other site is listed there. Let us know if you are still having trouble.

Kind Regards,
Emmy
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Ruhan

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Thats not the problem. I log into one site, but the homepage is replaced by the other sites` homepage. I deleted the one site, but I still have this problem.
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Emmy

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Hello,

I see. What probably happened is that you had two different websites from your SynthaSite account open at the same time -- in two open browser windows. There are risks that code from one Site Builder account can merge to another Site Builder account, or from one website to another website in the same Site Builder account, when they are both open at the same time. This is a known "bug" that is related to how sessions operate in browsers. Our engineers could best explain the technical reasons behind why this phenomenon occurs.

But what is important for you to keep in mind for the future, especially when you have created more than one SynthaSite website -- is that it's best to only have one of your websites open in your Site Builder account at a time, until we have found a solution to this problem. Otherwise, the danger is that certain actions you take (such as changing the template style) can be applied to both websites at the same time. Another possible remedy when you want to reuse text / code from one site to another site, is to use two different browser applications (example: one open browser could be Internet Explorer, and the second open browser could be Firefox.).

This most likely what happened with your home page being replaced with the other site's home page. If the home page is no longer present in your Site Builder we are not able to recover it.

We apologize for the inconvenience, and hope you will be able to use this suggestion as a workaround until we come up with a better solution.

Regards,
Emmy
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Ruhan

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oh no! Back to the drawing board! But thank you for the good but simple explanation.
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Emmy

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Sure thing, please let us know if you need further assistance while building your site.

Emmy