If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Sorry to hear that you are having this problem. There are many reasons why you may be having this issue on your site. Have a look at this detailed FAQ in our tutorial page which may be able to help you load your Sitebuilder: My site won't load in the Sitebuilder.
If you are still unable to load your Sitebuilder, please share your website address (URL) with us here and we can investigate the problem further.