My new file wont load. I get to the point where it says it is loading, but it wont go any further.

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  • Problem
  • Updated 4 years ago
  • Acknowledged
Photo of Len McMeikan

Len McMeikan

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Posted 4 years ago

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Photo of Stefan

Stefan, Official Rep

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Hello Len

Could you please give us more details about the file you're trying to upload? The file extensions are restricted for Yola Free and Yola Bronze accounts. Also, file sizes are limited, depending on your account status. How big is your file? What is the file type? From where are you trying to upload it? From the File Manager or from a widget? Do you get an error message? What browser are you using? Thank you for your further information.