My new website won't load: 'Internet Explorer cannot display the webpage'

  • 1
  • Question
  • Updated 7 years ago
  • Answered
Why, when I've been told by Yola that ny site has been published, won't it load? Entering the website address keeps returning 'Internet Explorer cannot display the webpage'. I've tried different computers and browsers.
Photo of cml

cml

  • 2 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Mvikeli Mgobozi

Mvikeli Mgobozi, Official Rep

  • 30 Posts
  • 3 Reply Likes
Hey there,

The problem is that the service that provides DNS for our domains (UltraDNS) is not responding. Our engineers and UltraDNS are working flat out to try to resolve this. In the meantime we are running a special script to fix the broken domains and manually fixing as many as we can.

We have now done this for your domain and your site should be up and running.
Photo of cml

cml

  • 2 Posts
  • 0 Reply Likes
Many thanks, the site is there now.