My online store is not loading to let me add a product.

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
I purchased this feature yesterday and have yet to load it so I can add products. When I attempt to it says .. OPEN Yola Online Store Loading your store data and does this continuously. Please help me, I need this fixed ASAP.
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sega advincula

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  • annoyed

Posted 5 years ago

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Gop

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Hello Sega,

There have been a few reports of this recently and I have suggested that people go through a basic maintenance of updating their Flash and Java, clearing their browser cache and switch browsers preferably to Chrome or FireFox.

There is also the chance that Ecwid are doing their maintenance processes on their own servers which will slow down the store building activities during this process but won't affect the live Online store at the same time. So for this reason you may also like to check the building again after a period if the maintenance has no effect. Please get back to us here and let us know if these ploys were effective?