My Page is Blank??

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  • Updated 9 years ago
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I've uploaded my page to my web hosting and followed all the steps and it is not showing anything but a white page? I had the tech's on my end check and they said I needed to contact you! Please help!
JoAnn Donahue
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joann

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Posted 9 years ago

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Emmy

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Hello Joann,

I'm sorry you are having difficulty with getting your site properly uploaded to another host.

If you elect to host your site elsewhere, we can only support you with the process of creating your site, and downloading it. Thereafter all support relating to the hosting of your site will become the sole responsibility of your service provider.

The site you built will always be available in your Yola account for editing and updating even if you download your site as a zipped file and host it elsewhere. However, to put your changes live you would need to re-download your site and re-upload it to the servers of your hosting provider each time. If you host your site with us (either using a free subdomain or a domain of your own) you can update it with a single click - so it is a lot easier to make changes.

For additional detail, see: [Download your Site and Host it Elsewhere Downloading Your Site and Hosting Elsewhere.

Yola offers free hosting for any site built with our software. Whether you use a free subdomain, a domain purchased through us or a domain purchased elsewhere, there is no charge for the hosting of your site.

While we do offer the option to download your site and host it elsewhere, we strongly urge you to consider hosting your site with us instead, for the following reasons:

1. It is far easier to make changes to your site after you publish it. All you have to do is click the "Update my Site" button and your latest changes will be instantly applied to your live site. If you host your site elsewhere you will have to repeat the download/upload process each time you want to make a change to your website.
2. No technical difficulties! It just works! Uploading your site to your own webhost is technically complicated and may be a daunting process if you are not familiar with it.
3. We can offer you full support for every aspect of building and publishing your site. Support is available 24/7. If you host elsewhere, all support related to the hosting of your site becomes the responsibility of your hosting provider. We will not be able to assist you if problems arise as we do not have access to your hosting environment.
4. A team of experts provides excellent uptime for your published sites. Even when the site builder goes down for maintenance, your published sites remain up. If anything unforseen does go wrong, the Yola team will respond quickly and effectively to solve the problem.

And did we mention, it's free!

We hope you will consider hosting your site with Yola!

Emmy