My page is distorted when published

  • 1
  • Question
  • Updated 8 years ago
  • Answered
My web page is distorted but when I unpublish it it looks fine
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Kimberly Parker

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  • sad

Posted 8 years ago

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Callum

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Hi Kimberly,
What browser are you using and what's your site's URL?
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Kimberly Parker

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Google Chrome and Fire fox, it worked before but not it does not. When I click to look at the other pages it says not available.
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Marije, Official Rep

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Hi Kimberly - could you post your site's URL so that we can take a look please?
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Kimberly Parker

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Sanja, Official Rep

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Hi Kimberly

I'm attaching a screenshot of what I see when I navigated to your site. Can you please let me know if this looks correct to you? If not, can you please point out what is not quite right?

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Kimberly Parker

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below is what I see and the picture gallery is not showing up either
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Kimberly Parker

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Kimberly Parker

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Sanja, Official Rep

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Hello Kimberly

I've attached a screenshot of your photo gallery page. Have you tried clearing the cache in your browser? Here's more info on how to do that: Clear the cache

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Kimberly Parker

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Thank You so so so much, you don't know how much weight is lifted off me, thank you for those who helped thank Sanja and thank you Callum :D
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Sanja, Official Rep

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My pleasure, Kimberly. Glad I could help!
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Kimberly Parker

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I want to know why it keeps doing it, it was cleared an now its back to being distorted
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jeremy, Employee

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Hello there Kimberly, would you be able to tell us (or show us) what it is that you are seeing when you can't access your page?

When you are on the screen you want to capture, press shift and the printscreen button together. The picture will be saved to your computer clipboard. After you press printscreen, open a program like Microsoft Paint, right click and paste. This should paste the screenshot and you should then be able to save it as a .jpeg file and attach it to an email.

Many thanks for working with us on this.