my PDF wont open when I upload it to yola, Why is this?

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  • Updated 7 years ago
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David Breen

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Posted 7 years ago

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Stefan, Official Rep

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Hello David

I wasn't able to find your account in our system, using your Get Satisfaction profile e-mail address. Can you please post your URL here for us to check what's going on?
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David Breen

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my website isnt published yet but my email is 0862819@studentmail.ul.ie, but the problem is when i upload the PDF then go to preview it wont download the PDF to view it and If i right click the PDF then and open it a new tab its just blank!
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Stefan, Official Rep

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Hello David

I was able to replicate the bug you reported using the Google Chrome browser. Are you using Chrome? In Firefox, everything works as designed for me. Can you maybe check in Firefox on your side?

The good news is: This is just a problem in the Preview mode of your Yola website. Once you have published your site, the File Widget will work as designed in both Firefox and Chrome. It will depend on your browser settings whether the PDF document is shown in the same tab or a system dialogue box opens where you can choose between opening and downloading the PDF file.