My site has been down for a week

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  • Problem
  • Updated 5 years ago
  • Acknowledged
When I type in the address to my site ( it reads.. Error establishing a database connection. It has been like this for a week please get back to me
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  • mad

Posted 5 years ago

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Stefan, Official Rep

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Hello scs-masonry

I'm getting this error for the domain, did you mean this one? It is mentioned as formally pointing to Yola in our system. When I go to, I just get a "Server not found" error.

Your domain is hosted by another provider, and looking up the settings shows me that neither of the A records is currently pointing to Yola's IP address. The same goes for the .net domain. Please contact your domain provider for further help as we cannot assist you with a domain which is not managed by us.

To point it successfully to your Yola website, you will need to follow the steps of our tutorial Publish to a domain you already own. Let me know if you should get stuck anywhere.