My site is down also....

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  • Question
  • Updated 4 years ago
  • Answered
Was working on my site all yesterday and last night and everything worked as it should.

Site is www.hoganfurniture.co.uk

Tried first thing this morning and continued trying since this morning to check out my changes, but it's still down. And after a look on the forums it seems a few people have the same.

Could I get mine fixed please!

Thank You.
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tim hogan

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Posted 4 years ago

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Jackie

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Hi Tim,

The reason that your site is down is because your domain has expired. I can see that you have recently renewed your Yola Silver hosting package, however your domain and Yola Mail subscription is renewed separately.

To renew your domain and Yola Mail, please follow these steps:

1. Log in to My Yola.
2. Click on "Domains".
3. Click on "Try to renew" .
4. Follow the steps to make the payment and complete the renewal.

Once your domain has been renewed, it make take a few hours for the renewal to propagate across the internet, after which your site will be available online again.
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tim hogan

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Thank You Jackie,

And I've just successfully renewed so we'll see when it comes back on.

Cheers.
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Laura Thomas, Social Media Coordinator

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Excellent, I see you are back online Tim!