My site is down? URGENT HELP NEEDED YOLA

  • 1
  • Problem
  • Updated 6 years ago
  • Not a Problem
My site is down and also, does not show in google either? what has happened? please fix this asap as I am concerned it has been hacked. My site is

angelabutler.net

I await your reply because quite frankly after the last few issues I have had with Yola (inbox not working 3 times), this is the straw that breaks the camels back for me.

Thank you
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Angela Mary Butler

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  • ANNOYED

Posted 6 years ago

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Angela Mary Butler

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ps it now seems to be showing but I took a screenshot of the page info that was there so you can maybe see what had happened incase it happens again and look into the activity on my site please, as I have not updated it in weeks so maybe someone has hacked into my yola?
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Laura Thomas, Social Media Coordinator

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Hi Angela,

Thanks for the screenshot, it is most helpful. If you look at the URL of the screenshot you posted it shows that what you were viewing was the source code of your website. This is the code that makes up your published website. This means your website was not down and everything was functioning normally. If there's anything further we can do to assist you please let me know.
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Angela Mary Butler

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hey, thanks for your reply, but yes, I know that I was looking at the source code, and as you can see from the code, it shows the fact that the site at that time was not available. ... the code says it... I took that to show you what had happened, to see how it could have got there, and whether the site had been hacked.. the code that you can see on that shot is not the regular code that would have been showing when my site was appearing online - this code , when you went back to angelabutler.net showed as it says 'the site is unavaiable;
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Stefan, Official Rep

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Hello Angela

Does the problem still persist on your end? I was able to open your live site http://www.angelabutler.net/ both in Firefox and Chrome (please see screenshot below). If you should still see that it's unavailable, please clear your browser's cache and cookies or try in a different browser.



Let me know if this doesn't solve your problem, or if you have further questions on the page source code.