My site will not load

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  • Question
  • Updated 8 years ago
  • Answered
My site will not load. Is anyone else having the same issue.
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toddcreative

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Posted 8 years ago

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Monique, VP of Customer Support

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Hi Todd

Not as far as we know. Please post the link to your site so that we can investigate asap!
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toddcreative

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Hi Monique,

Thank you so much for your prompt reply. Yola's service is just fantastic. The link to my site is: http://www.toddanderson-design.com

thank you so much,

Todd
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Nazlie

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Hi toddcreative

Thanks for posting your URL. We are able to see your site so it is up and running on the web. Here is a screen shot of your site online now:



I see that your company is in Cape Town. We have been receiving reports from other South African users that they are not able to see their sites. If you are seeing "Gateway Error" messages, it indicates a problem with your ISP. Please contact them to see if there are any problems on their side.

If you have any questions, please let know.

Thank you
Nazlie
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Nazlie

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PS: Very cool site! :)
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toddcreative

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Thank you so much for all your help. Very much appreciated. I just want to say again how amazing your service and services are.

I will see if it is a Cape Town Specific problem. I think that your correct as I am British currently living in South Africa and my colleagues in the UK can access my site just fine.

Thank you again for taking the time. Great service Yola.

Todd
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Nazlie

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Thanks for your awesome feedback!

One note about the ISP problem - I am in Cape Town too and can see your site, so you need to check in with the ISP you are using to connect to the web to find out if they are having problems.

Thank you
Nazlie

Nazlie