My site wont load

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  • Updated 9 years ago
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I Created a number of sites under my Yola account. four in total. Of the 4 one does gets stuck and the message I get is: opening page in the site builder. Any idea how I can correct this problem? Your response will be highly appreciated!
Photo of sydney.nicholas


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Posted 9 years ago

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Photo of Brianna


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Hi sydney,

Are any of your sites published online? If so, please share a domain with us so we can locate your account. What is the site name that you are struggling to open?

For troubleshooting purposes, please try the following:

1. Clear your browser's cache
2. Check that you have an updated version of Flash and Java on your computer
3. Make sure you are using the newest version of your web browser and that it is a compatible browser
4. Please try opening your site on a different browser

We'd like to hear if any of these suggestions work, Sydney, and look forward to assisting you further if needed.