My site won't load, says server not found.

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  • Problem
  • Updated 6 years ago
  • Solved
I've been using Yola for my restaurant website for a few months now on a free account, and for the most part I am happy with it. But yesterday I can not get my site to load on either Firefox or Explorer, nor on any computer I have access to. My browser says "Server not found". The thing is I am trying to meet a print ad deadline right now and I need to put the web address on there, and I don't want to do that before I fix this loading issue. The sitebuilder loads everything fine. I added Google analytics code a few weeks back and nothing was wrong. I was able to track my page visits, and I get about 15 a day. Yesterday I got 0, so I am pretty sure nobody can see my site right now. What strange is that everything was loading fine, and I didn't make any changes, then now it won't load.

I've already removed the google analytics code on all my pages, that still didn't help, I am new to this whole web building thing so I am not really sure where else I can look. I've contacted support and done all the basic steps like clearing my cache and still no help.
my site is

Thanks in advance for any tips,
Photo of dyang922


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Posted 9 years ago

  • 7
Photo of Kershnee


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Hi dyang922,

I am sorry you are experiencing this issue. When I do a DNS lookup on your domain, the A records are not configured to point to

You would need to re-add in your A records. We have a tutorial outlining the steps to configuring your domain: Publish to a domain you already own.
Photo of dyang922


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I think the problem is with my domain registrar. I got another domain name and I've actually taken this opportunity to change my website name to something easier to remember. So now it's up and running again.
Photo of Sanja


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Thanks for letting us know dyang922. We're glad to hear that you were abel to get your site up and running.
Photo of Ming Hui

Ming Hui

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if i correctly recall. if website already hosted the DNS record will following current Hosting DNS. i mean no need to fix your DNS record. i also see this case on << on normal browser this site completely Server not Found , but on smartphone browsers , it's live.

Now day , Internet Provider making alot DNS in order increasing Internet Connection SPeed. so you just need waiting fro 24 hours until the DNS expires.