My site's subdomain's issue

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  • Updated 8 years ago
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My site's main domain is thereciepbook.org, and i have a subdomain, private.therecipebook.org. I had a site published to private.therecipebook.org, but i unpublished it because it wasn't ready, but now it isn't allowing me to republish my site to private.therecipebook.org. Can someone on the Yola technical team redo the publishing to private.therecipebook.org for me? Also, is there any other info you need me to publish/email to you, or things I need to do to my site at my end?
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Will

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  • silly

Posted 8 years ago

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diane

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Hi, Will,

I'm sorry you are having trouble with the subdomain. We are currently experiencing a bug which our engineers are working on. In the meantime, publish your site to a free .yolasite.com subdomain.

Once you have done this you can let us know with an email to support@yola.com what your yolasite.com subdomain is and what custom subdomain you would like assigned to your site and one of our technical team will do it for you.
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Will

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The site's .yolasite domain is trbtrbtrb, and I would like it to be published to private.therecipebook.org. I already have all the settings, it just needs to be associated with trbtrbtrb

Thanks for you help
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Laura Thomas, Social Media Coordinator

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Thanks Will, we can take care of this for you. We'll let you know when it's completed.
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Laura Thomas, Social Media Coordinator

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This one is all set as well Will: private.therecipebook.org
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Will

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Thanks. It's all working fine
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Will

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Hi. Can you publish the site trbshop.yolasite.com to shop.therecipebook.org? Thanks
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Emmy

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Hi Will,
I will forward this to our engineering team to be taken care of. When this has been completed I will let you know. Thanks for your patience.
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Emmy

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Hello Will,
The subdomain has been created! Thanks for your patience while we worked on that!

Emmy
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Will

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I know I keep asking for you to sort out subdomains for me but could you publish my site trbscheme.yolasite.com to partner.therecipebook.org?
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Emmy

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Sure thing, will get back to you here when this is completed :)
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Emmy

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Hi Will,
This has been taken care of, subdomain is published!

Emmy
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Will

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Hi again Yola.
I just published my new site as part of the YEP program, and I would like to publish it to a subdomain of my current site, the recipe book, until one of the sites begins to make me money. Please could you publish hitechwebdsign.yolasite.com to hitechwebdesign.therecipebook.org please?
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Will

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Hi Emmy.

That is the issue I am having.

Thanks
Will
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Emmy

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Thanks Will, I'm sorry about that. I need to turn this back over to our engineering department for the fix to be made and will let you know as soon as it has been. I appreciate your patience while I get this taken care of.

Emmy
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Will

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It doesn't matter that much anymore; I have a proper domain, and so I don't need the .therecipebook.org domain.

Thanks anyway
Will
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Emmy

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Hello Will,
We did make the change to the spelling on the subdomain.

Thanks,
Emmy
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Will

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Thanks Emmy