My store isn't loading also my website is down

  • 3
  • Problem
  • Updated 6 years ago
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Merged

This conversation has been merged. Please reference the main conversation: Some Yola services are down

Can't add any products and site will not load
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shawn

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Posted 6 years ago

  • 3
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Nazlie

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Hi shawn

Please share your website's URL with us so that we can investigate the problem.

Thank you
Nazlie
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Amber

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hello

My store is also down my site is midnightsattic.ca Please help this is very important
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Nazlie

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Hi Amber

Thank you for this information. I have checked and I see that your website is online at http://www.midnightsattic.ca.

There is currently a problem with the Yola Online Store, as our store partners, Ecwid are experiencing a problem on their servers. They are working on resolving the problems and we hope to have the stores back up and running as soon as possible.

Apologies for the inconvenience.

Nazlie
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Patrik Karlstrom

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I have the same problem on http://www.neverhavedryskin.com. We are loosing money on this every minute the store is down. Ecwids customers must loose a lot of money every minute their server is down as well as trust with their own customers in turn. This is no good news.
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Patrik Karlstrom

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My site is back up again. This is good news. Hope it stays that way.
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Patrik Karlstrom

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I must add that I have had very good experience with Ecwid this far. It has been the most successful shopping result of all shopping carts I have tried so far and I am satisfied as long a these "server problems" stays to a minimum. I hope this was the last time.
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Laura Thomas, Social Media Coordinator

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Glad to hear it Patrik. Regarding your concerns of ongoing issues, this was a pretty massive problem that affected huge services such as Netflix, Instagram, Pinterest, & more, so I don't believe it's indicative of their stability in any way.
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Patrik Karlstrom

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I'm looking forward that the stability stays on top. Thank you.
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Leah Brown

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My Yola site is also down http://hanoidragons.com/.

Prospective members have contacted us on Facebook claiming it has been down for weeks. Our club relies solely on Membership fees.

Not Good
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Laura Thomas, Social Media Coordinator

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Hi Leah,

Yola websites were never down due to the Amazon cloud outage, although some services were affected.

I was able to view your site without issue and have attached a screenshot for your reference.