my synthasite web page loads differently on different computers?

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  • Updated 9 years ago
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Is loading differently on different computers. Clients and friends alike have reported problems with the appearance of the site but it loads perfectly on my computer so I can't see the problems in order to fix them.

How can I fix this? Any tips or advice would be greatly appreciated.


Photo of Mike


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  • confused

Posted 9 years ago

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Photo of Marije

Marije, Official Rep

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Hi Mike,

I had a look at your site - looks good!

On the second page (About Us), I can see that you have copied text from an external source. MS Word perhaps? You can also see this if you right-click on the page and choose 'View Source'.

Doing this can bring hidden formatting issues - in your case, it changes the appearance of the page. We recommend that you first paste the text into something like Notepad and then copy and paste it into your text widget. We apologise for this, but it's a common problem with pasting text from Word onto web-based applications and something that we're working on fixing!

The way to fix this is to re-add the text, following the steps above. Republish your site and ask your clients and friends to take another look.

Please let us know if this doesn't solve the problem.