My Tumblr Blog disappears and reappears! Please HELP!!!!

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  • Updated 7 years ago
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My Tumblr widget doesn't appear on my website, it often comes and goes when I leave a post! Please help me! My Blogs URL is: www.emanbuzzz.yolasite.com/blog.php I can't have my blog just vanishing! Please help me!
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Eman Buzz

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  • confused

Posted 8 years ago

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Sanja

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Hello Eman, 

 

I'm sorry for the delay in responding to this post. In order to help us debug why this is happening, can you please share with us your browser and version you are using? Can you please try viewing your page using a different browser and see if that has any effect? Thanks for your patience as we look into this further. 
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Eman Buzz

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I am using Safari, Internet Explorer 9 and FireFox. This occurs on all of the browsers. Thou, when I moved the Tumblr widget somewhere, then moved back to its original and published my site, my blog came back, but only for a few moments. When I refreshed the page it was gone again. Please fix this problem my websitre needs a working blog!
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Sanja

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Hello Eman,

Thanks for this information. I have logged this as a bug for our engineers to take a look. I do apologize for the inconvenience.
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mandy bell

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i'm having the same issue on www.dog-alicious.com. Happening in chrome as well. Tublr disappears randomly and is now currently showing on the dev site, but not on the live site. please help!
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vhutzler

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Same problem with www.bettyhutzler.com using Firefox. Disappeared overnight and twice since. What to do?
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Brianna

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Hi folks,

I have just looked into this bug with our engineers and have some information to share. It appears that Tumblr goes down every so often, as do many highly used programs. A lot of this downtime occurs when companies are making upgrades or system checks.

When you add a Tumblr Widget to your site, the widget makes a request to Tumblr to get it's data. If Tumblr is down, the request will fail and the widget will appear blank.

Unfortunately your Tumblr Widget will not work properly if Tumblr is experiencing an issue such as downtime.
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mandy bell

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I'm thinking that Tumblr is not down as I can view my posts on tumblr, http://www.tumblr.com/tumblelog/dog-a..., implying that tumblr is up and running but not on my site www.dog-alicous.com.

I can view the (outdated) tumblr feed in the dev site on yola, but not in preview version or live. The widget on the dev site doesn't seem to be pulling in the latest tumblr posts and sometimes, the tumblr feed does not show at all.

For some reason, the widget is not showing on the live site in both chrome and ie.

Let me know if you need screenshots. Thanks!
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vhutzler

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I agree with mandy bell. Tumbler seems to be active but it is not feeding to my site. The widget is not showing up on the live site in Firefox, either.
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Sanja

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Hello,

Thanks for the comments! We will let the engineers know and continue to debug this issue until we are certain one way or another what is going on.
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vhutzler

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Has there been any resolution to this Tumbler feed to site problem? I may have to resort to a different blog product as I need to get something up and running pretty soon. Thanks for your help! Valerie
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Francois, Employee

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Hi vhutzler,

We are still looking into and working on this problem. We will communicate a successful resolution as soon as we have one.
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mandy bell

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tumblr continues to randomly disappear/reappear. any help here?
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Sanja

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Hello Mandy,

I'm sure that this is quite frustrating. This has been a bit difficult as we are having trouble trying to replicate this. With us not being able to replicate, this makes it difficult for engineers to try to debug and set out a fix. What would be very helpful is to include either screenshots or even better, a video of what you're seeing and post it here.

Many thanks for continuing to work with us on this.
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Lyall, Official Rep

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Hi guys,
I wanted to know if you were still experiencing the above issue? If you are, please provide the information requested in Sanja's latest response so we can further look into this.

Thank you for your help with this.
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jalina mhyana

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There's no ned to give a screenshot because nothing shows up. I set up a tumblr on my yola site, but nothing shows up but a blank box. I tried to publish it, hoping that maybe if it was published it would work. But the page is absolutely blank - even the blank box is gone. I've had my website for about three or four months now, and have been trying to use the tumblr widget on and off the whole time. It just never works. Did you all debug this problem or has everyone just started using different blogging methods?

Many thanks
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Laura Thomas, Social Media Coordinator

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This is a great conversation that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: Need help setting up Tumblr blog widget