my web page works but it won't load my site so I can make changes.

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  • Updated 10 years ago
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Photo of steve


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Posted 10 years ago

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Photo of Emmy


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So your website works live on the Internet, but you cannot load your website in the Site Builder to make changes?

If that is the case, please try logging out of the Site Builder, closing your browser and starting fresh. Also try logging in using a different browser if you can. We recommend Firefox, it is free to download if you would like to give it a try: Download Firefox.

Please let me know if that works for you.
Photo of Marije

Marije, Official Rep

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Hi Steve,

In addition to Emmy's point above, you can check out this link on our troubleshooting page: - there are several things you can try to get your site to load in the Site Builder.

Please come back to us if none of the steps work for you.