my website doesnt seem to be loading up properly. why?

  • 1
  • Problem
  • Updated 6 years ago
wont scoll down. no images appearing. been like this for two days. is really starting to frustrate me as trying to show clients my work and can't!
Photo of Dawn Louise Sims

Dawn Louise Sims

  • 4 Posts
  • 0 Reply Likes
  • frustrated

Posted 6 years ago

  • 1
Photo of John McCarthy

John McCarthy

  • 1292 Posts
  • 99 Reply Likes
Hi Dawn,

I fully understand your frustration.

Could you share your websites address so this can be investigated further.

I hope this is solved soon.

John M
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Dawn

When I navigated to your website, it took quite long to load it, but eventually I was able to scroll down and look at your whole page.

When trying to access your Sitebuilder, your site loads for a very long time again, and I suspect the file size may be the problem.

As you have a lot of pictures on your site, I can't check them individually, but I saw a couple of 1 or 2MB images in your File Manager. If you have multiple pictures of this size on your site, it will take a long time to load your site, and also to access your site in Sitebuilder. We recommend to resize pictures and only use 20-100KB per image.

To resize them you can use our new Picture Editor Aviary directly from your Yola File Manager. Just click on a picture and then on the Pencil icon.