Website loading slowly or timing out intermittently.

  • 7
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
please. help. My website has vanished!
I never had any problem with my website in years. It's been 10 days my website doesn't come up when I look for it on internet.
I have updated it again but still it doesn't exist anymore on line.

www.fiammettahorvat.com
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fiamma

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  • scared

Posted 6 years ago

  • 7
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Nazlie

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Hi fiamma

I am able to view your website at http://www.fiammettahorvat.com. See below:



Can you let us know what you see when you visit your website?
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Oliver Ingham

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I have this issue too, http://epiccrafts.co.uk
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Laura Thomas

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Hi VisçoußSūmmęr88,

Your site also looks good:



Feel free to share a screenshot of what you are seeing so we can investigate further.
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Oliver Ingham

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Hmm.. well, everyone is saying it's not loading and I too can't get it to load.. and if it does load, takes a very long time^^.
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Laura Thomas

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Several members of my team have checked and it's loading promptly for all of us but we will continue to investigate why it is not loading or loading slowly for you. Thanks for your patience as we work through this together.
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Oliver Ingham

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Thanks for all the help, here is cmd reply: http://i.imgur.com/GXFXLMD.png
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Oliver Ingham

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Also, http://img819.imageshack.us/img819/89...
And when trying to load that website in the topic: http://i.imgur.com/Oxjki9g.png
And then when loading a website in a different topic: http://i.imgur.com/oFmDFFJ.png (this loads straight away)
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Laura Thomas

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We are seeing other intermittent issues in line with this and it has the full attention of our operations team. We'll keep you posted here.
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admin

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It seems lots of Yola websites are currently down...Any further info Yola?

This reply was created from a merged topic originally titled
website not loading.
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Laura Thomas

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Hi admin,

We are currently investigating sites loading slowly or timing out and will keep everyone updated on this thread.
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mike sterling

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my website has gone off completely google says it could not connect to that address
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Big G

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Can confirm this.
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roger sutherland

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My website rogervsutherland.ca does not seem to load. I have cleared my cookies and try on 2 browsers. ( chrome , IE

This reply was created from a merged topic originally titled
my website rogervsutherland.ca is not showing.
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Monique, VP of Customer Support

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Hi All

The problems which were intermittent before have become more generalized now. We are working on this as a top priority and will provide more information as soon as we have it.
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lee stephenson

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www.doorhandleparts.co.uk we are also down
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Gary Howard

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www.c-pdms.co.uk is also down
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Kyle

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fiamma

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I am glad I am not the only one having this problem. I thought I had gone mad.
Mine now can sometime appears but still if you google it it doesn't come up.
I hope you will find soon what the problem is.
thank you very much for trying to resolve it.
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fiamma

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and my other website
www.littleflamme.com
is also down now
as well as
www.fiammettahorvat.com
both are not responding now anymore
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mike sterling

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im having trouble finding my website after updating no matter how many times i try im getting an error message saying oops this address cannot be found .can anyone please advise how to fix .

This reply was created from a merged topic originally titled
website suddenly went offline.
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Lee Goldman

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they worked for over a year and have stopped today

This reply was created from a merged topic originally titled
how come non of my sites are loading for me?merryboxes.caloveforbattlingwarriors.com.
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Chuck Passaro

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My site as well after making a small change. www.thenrg.org
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fiamma

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please Yola tell us our websites will come back.
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Monique, VP of Customer Support

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Yes, they will definitely come back! We are sorry for the interruption but it is temporary and will be resolved.
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Monique, VP of Customer Support

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Official Response
The reason that sites are down intermittently is that we are currently suffering a DOS attack. It is being mitigated by the service that provides our DOS protection, but there still seems to be a problem with interlinking ISPs and we are trying to get more information on which these are.

You can assist us by posting traceroutes for your sites. See: http://www.wikihow.com/Traceroute for instructions.

We apologize for this and are working as hard as we can from our end to resolve the problem.
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Suzanne

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I captured as a jpeg but don;t seem to be able to post here
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Laura Thomas

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Hi Suzanne,

You can also send it to us via email: support@yola.com

Please title your message: Urgent Traceroute

Thanks!
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Suzanne

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I sent capture to your support email as attachment..(I think)
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Suzanne

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I just noticed your subject request...sorry. I resent. sorry if that confuses more.
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admin

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This is not just a Yola problem some major international websites are also down tonight, massive problem across the web.
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admin

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In computing, a denial-of-service attack (DoS attack) or distributed denial-of-service attack (DDoS attack) is an attempt to make a machine or network resource unavailable to its intended users. Although the means to carry out, motives for, and targets of a DoS attack may vary, it generally consists of efforts to temporarily or indefinitely interrupt or suspend services of a host connected to the Internet.
Perpetrators of DoS attacks typically target sites or services hosted on high-profile web servers such as banks, credit card payment gateways, and even root nameservers. This technique has now seen extensive use in certain games, used by server owners, or disgruntled competitors on games such as Minecraft. Increasingly, DoS attacks have also been used as a form of resistance. DoS they say is a tool for registering dissent. Richard Stallman has stated that DoS is a form of 'Internet Street Protests’.[1] The term is generally used relating to computer networks, but is not limited to this field; for example, it is also used in reference to CPU resource management.[2]
One common method of attack involves saturating the target machine with external communications requests, so much so that it cannot respond to legitimate traffic, or responds so slowly as to be rendered essentially unavailable. Such attacks usually lead to a server overload. In general terms, DoS attacks are implemented by either forcing the targeted computer(s) to reset, or consuming its resources so that it can no longer provide its intended service or obstructing the communication media between the intended users and the victim so that they can no longer communicate adequately.
Denial-of-service attacks are considered violations of the Internet Architecture Board's Internet proper use policy, and also violate the acceptable use policies of virtually all Internet service providers. They also commonly constitute violations of the laws of individual nations.
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Suzanne

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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Suzanne>tracert example.com

Tracing route to example.com [192.0.43.10]
over a maximum of 30 hops:

1 5 ms 1 ms 2 ms mynetwork.home [192.168.2.1]
2 74 ms 25 ms 6 ms bas6-toronto06_lo0_SYMP.net.bell.ca [64.230.200.
246]
3 5 ms 5 ms 9 ms agg4-toronto47_9-2-0_100.net.bell.ca [64.230.58.
240]
4 20 ms 55 ms 17 ms bx5-chicagodt_xe6-1-2_0 [64.230.186.253]
5 20 ms 18 ms 19 ms Verio-Peering.net.bell.ca [64.230.186.218]
6 20 ms 18 ms 17 ms ae-7.r20.chcgil09.us.bb.gin.ntt.net [129.250.4.1
45]
7 35 ms 31 ms 30 ms ae-4.r23.nycmny01.us.bb.gin.ntt.net [129.250.2.4
1]
8 39 ms 40 ms 63 ms ae-1.r20.asbnva02.us.bb.gin.ntt.net [129.250.2.9
]
9 44 ms 46 ms 45 ms ae-1.r04.asbnva02.us.bb.gin.ntt.net [129.250.3.1
7]
10 49 ms 38 ms 44 ms 168.143.110.122
11 42 ms 39 ms 38 ms 43-10.any.icann.org [192.0.43.10]

Trace complete.

C:\Users\Suzanne> savegraves.com
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Suzanne

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I have no idea if this is what you wanted but there you go...
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Monique, VP of Customer Support

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thanks Suzanne - that is the right idea, but you need to replace "example.com" with your own domain name. That will give us what we need.
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John

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I have just taken over this site as part of buying a business. I have changed the password and moved a couple of widgets around but now when the url is accessed the page is coming up unavailable.

please help!!

This reply was created from a merged topic originally titled
I can see my website in the editor and make changes but when I try to visit the URL it doesn't work.
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Monique, VP of Customer Support

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Sorry about this John! We are working on the situation and you can follow updates on this thread.
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Oliver Ingham

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Trace-rout on epiccrafts.co.uk
Just to note, all the reset timed out.
http://img577.imageshack.us/img577/79...
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Monique, VP of Customer Support

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Thanks!
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Suzanne

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peeing myself laughing!! will redo with my domain!
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Monique, VP of Customer Support

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Thanks so much, you are a great sport!