My Website is down!

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
My website has been down. Yola shows it as published and everone can see it, but it won't open. Any help would be appreciated. this is my site http://colegiobc.net
Photo of angelica suarez

angelica suarez

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 6 years ago

  • 1
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hi angelica,

I can see that your domain is currently registered until 2013 but when I look for DNS records I cannot find any.

Do you have a Yola Bronze or Silver hosting plan and do you know when it may expire? I'm wondering if your site is being prevented from being published because there is no active hosting plan in action at this time?
Photo of angelica suarez

angelica suarez

  • 2 Posts
  • 0 Reply Likes
Its a Yola free account. Still down... despite everything appears to be OK in Yola... what else can I check??
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
This part of the Canada/Google/Yola deal?
I suggest you contact support@yola.com. There may be a problem at this time with the supported program sites ?
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hi Angelica

Gop is right, please send us an e-mail to support@yola.com, so that we can look into your specific account. Thanks.